Terms & Conditions

Terms & Conditions

for Centrionics Group

Who we are

Our website address is: https://www.centrionics.com .Centrionics is a provider of analytical and industrial equipment serving clients across various industries. This website serves as an informational and contact platform for business inquiries.

What Personal Data We Collect and Why

We collect personal data only when you voluntarily submit it through our website forms — typically for sales, support, or general inquiries. This data may include:

  • Name

  • Email address

  • Company name

  • Phone number

  • Message content

  • IP address and browser information (for security and spam prevention)

We use this data strictly to respond to your inquiries and provide customer support.

Cookies

We may use limited, essential cookies to enhance your experience on our site. These may include:

  • Session cookies to ensure the website functions properly

  • Spam prevention tools (e.g., reCAPTCHA) that may set cookies

  • Analytics cookies (e.g., Google Analytics) to understand site usage (if implemented)

You may disable cookies through your browser settings at any time.

Embedded content from other websites

Some pages on our site may include embedded content such as videos, maps, or PDF viewers. Embedded content behaves the same way as if you visited the third-party site directly. These sites may:

  • Collect data about you

  • Use cookies

  • Track your interaction with embedded content

We do not control the data practices of those third-party services.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

We retain your inquiry data for as long as necessary to respond to your request and maintain a record of communications. In general:

  • Contact form submissions may be stored for up to 24 months for reference and follow-up

  • Server logs (including IP addresses) may be stored temporarily for security and troubleshooting

What rights you have over your data

You can request to receive a copy of the personal data you’ve submitted to us. You can also request that we delete your data, unless we are legally required to retain it for business or regulatory reasons.

To make a request, please contact: support@centrionics.com

Where your data is sent

All form submissions are securely sent to our internal sales or support teams via email. Our website may use spam detection or security services to protect against malicious submissions.